Samsung Smart Switch Mobile

Transferring your data from your old phone to your new Samsung Galaxy device is a breeze with the Samsung Smart Switch Mobile app. This powerful tool is designed to make your transition seamless, ensuring that all your essential content is migrated effortlessly to your new device.

Features:

• Transfer all of your content from your old phone to your new Galaxy device.
• Compatible with a wide range of devices, including iOS, Android, and PC.
• Offers multiple methods for transferring data.
• Free to download and user-friendly.

If you encounter issues downloading the app from the Google Play Store, follow these steps:

• Reboot your phone, go to Settings → Apps → Google Play Store → Clear cache and data, then attempt to download again.

Samsung Smart Switch gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings, and more to your new Galaxy device. Additionally, Smart Switch helps you find your favorite apps or suggest similar ones available on Google Play.

Who can transfer?

• Android owners:
  • Wireless transfer: Android 4.0 or higher.
  • Wireless transfers from compatible Android devices to Galaxy devices: Android 4.0 or higher (Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a mobile AP).
  • Wired transfer: Android 4.3 or higher, charger cable, and a USB connector.
• iOS owners:
  • Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector.
  • Import from iCloud: iOS 4.2.1 or higher and Apple ID.
  • PC/Mac transfer using iTunes: Smart Switch PC/Mac software – Get started http://www.samsung.com/smartswitch.
• Windows Mobile owners:
  • Wireless transfers: Windows OS 10.

  *Note: For more information and step-by-step directions, visit http://www.samsung.com/smartswitch.

What can be transferred?

• Contacts, calendar (device content only), messages, photos, music (DRM-free content only, not supported for iCloud), videos (DRM-free content only), call logs, memos, alarms, Wi-Fi, wallpapers, documents, app data (Galaxy devices only), home layouts (Galaxy devices only).
• You can send app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher).

Which devices are supported?

• Galaxy: Recent Galaxy mobile devices and tablets (from Galaxy S2).

*Note: For Galaxy S2, older OS (GB/ICS) versions may cause incompatibility. If your S2 does not work properly, please try after a firmware update.

• Other Android devices: HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad (DazenF2), RIM (Priv), YotaPhone, ZTE (Nubia Z9), Gionee, LAVA, MyPhone (My28s), Cherry Mobile, Google (Pixel/Pixel2).

*Note: Due to compatibility issues, it may not be possible to install and use Smart Switch on certain devices.

1. To transfer data, both devices must have a minimum of 500 MB free space in their internal memory.
2. If using a wired connection, your device must support the 'Transferring media files (MTP)' USB option to allow content transfer.
3. If you have a non-Samsung device that constantly disconnects from the wireless network, go to Advanced Wi-Fi on your device, turn off the “Wi-Fi initialize” and “Disconnect low Wi-Fi signal” options, and try again. (These options may not be available, depending on your device manufacturer and OS version.)

Application permissions:

The following permissions are required for the app service:

• Required permissions:
  • Phone: Used to confirm your phone number.
  • Call logs: Used to transfer call log data.
  • Contacts: Used to transfer contacts data.
  • Calendar: Used to transfer calendar data.
  • SMS: Used to transfer SMS data.
  • Storage: Used to save the files necessary for data transfer.
  • Microphone: Used for high-frequency audio when searching for Galaxy devices.
  • Bluetooth: Used to search for nearby Galaxy devices using Bluetooth.
  • Location: Used to connect to devices using Wi-Fi Direct, making your location available to nearby devices.

If your system software version is lower than Android 6.0, please update the software to configure App permissions. Previously allowed permissions can be reset on the Apps menu in device settings after the software update.