DownloadIntroducing the SIMANTAP PUAS for Services in PKM-Guluk Guluk Jawat Sumenep East. SIMANTAP PUAS is a user-friendly application designed to enhance service quality and community satisfaction. It offers two survey modes: regular and questionnaire, both aligned with the Regulation of the Minister of Administrative Reform and Bureaucratic Reform.
SIMANTAP PUAS empowers users to provide feedback on the services they receive, which is then stored in a secure online database. This data is analyzed to generate comprehensive reports on service quality, performance, and the Community Satisfaction Index. The app utilizes the Likert scale measurement for accurate and insightful feedback, enabling management to identify areas for improvement.
SIMANTAP PUAS also allows administrators to fully control the questionnaire mode, tailoring questions based on regulations and addressing customer dissatisfaction. Additionally, a dedicated feature enables administrators to print reports on a Windows platform for easy sharing and distribution.
Key Features of SIMANTAP PUAS:
- Two Modes of Survey: Choose between regular and questionnaire modes to suit your preferences.
- Compliance with Regulations: Developed in accordance with the Regulation of the Minister of Administrative Reform and Bureaucratic Reform No. 14 Year *, ensuring adherence to industry standards.
- Online Database: Securely stores user feedback for easy access and data analysis.
- Detailed Reports: Generates comprehensive reports on Interval Value, Conversion Interval Value, Service Quality, and Performance Services Unit, providing valuable insights into community satisfaction.
- Likert Scale Measurement: Utilizes a widely accepted method for accurate and comprehensive feedback.
- Print Reports: Allows administrators to print reports for easy sharing and distribution.
Conclusion:
SIMANTAP PUAS streamlines the survey process, ensuring compliance with regulations and providing valuable insights for service improvement. The online database, detailed reports, Likert scale measurement, and print report feature enhance the app's usability and contribute to a more satisfied community. Download SIMANTAP PUAS today and embark on a journey towards enhanced service quality and community satisfaction.
