eSMART: Renault India's B2B Sales Management and Reporting Tool
eSMART is a comprehensive mobile application designed for Renault India's sales team to streamline and optimize the entire new vehicle sales process. This powerful tool facilitates every stage of the sales journey, from initial prospect creation to post-sale follow-up.
Key features include:
Prospect Management: Create new prospect records, assign and re-assign prospects to sales personnel, and track interactions through calls, home visits, and showroom visits.
Test Drive Management: Efficiently manage the entire test drive process, from scheduling to follow-up.
Post-Sales Follow-Up: Maintain consistent contact with customers after the sale to ensure satisfaction and build lasting relationships.
Sales Support Tools: Access a range of resources to aid in closing deals, including product brochures and EMI calculators.
Performance Monitoring: Gain valuable insights into sales performance through interactive dashboards that track key metrics and identify overdue tasks. The app also provides timely reminder notifications to ensure pending activities are completed promptly.