DownloadTravel with confidence and security, knowing your traveler's rights are safeguarded with the newly launched FlySmart mobile app by the Malaysian Aviation Commission (MAVCOM). MAVCOM is excited to enhance your travel experience with the introduction of the FlySmart app. Simply create a consumer account by providing your email address, name, and phone number**, and embark on your journey with the assurance that your rights are protected, just a tap away on your smartphone!*
By registering on the FlySmart app, you gain the power to easily file complaints* with MAVCOM about any flight-related service issues, non-compliance, or violations you may encounter during your air travel. The app allows you to instantly capture photos and attach documents to bolster your case. Stay informed with notifications as your complaints progress from initiation to resolution, and monitor them in real-time via the Case History list.
Stay informed with the latest travel-related updates, including national flight disruptions, breaking travel news, and other significant travel events, directly through the FlySmart app. With easy access to the FlySmart website and Facebook page within the app, information on travelers' rights is always at your fingertips.*
Download and install the FlySmart mobile app today to travel smartly with FlySmart!
*An internet connection is required at all times.
**Your personal data will be used exclusively for MAVCOM's complaints management.
**Please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/
What's New in the Latest Version 2.5.4
Last updated on Oct 20, 2024
- Additional features
- Travel Advisory
- Know Your Rights
- Account Deletion
- Refund Process
- Bug fixes
- Design improvements
