GameStop is quietly shuttering stores across the US, leaving both customers and employees reeling. The closures, often announced with little or no warning, represent a significant decline for the once-dominant video game retailer. While GameStop hasn't publicly acknowledged a widespread closure initiative, social media platforms are buzzing with reports from affected customers and employees.
The impact is substantial. GameStop, originally known as Babbage's, boasts a 44-year history. From its humble beginnings in 1980, it expanded to over 6,000 global locations by 2015, generating approximately $9 billion in annual revenue. However, the shift to digital game sales over the past nine years has severely impacted its physical presence. By February 2024, ScrapeHero data indicated a nearly one-third reduction in stores, leaving approximately 3,000 locations within the US.
Following a December 2024 SEC filing hinting at further closures, a wave of social media posts emerged on platforms like Twitter and Reddit. Customers expressed their disappointment, citing the loss of convenient, affordable game and console options. Employees also voiced concerns, highlighting challenging performance targets amidst the ongoing store closures.
GameStop's Continuing Decline
The recent store closures reflect a broader trend of decline for GameStop. A March 2024 Reuters report painted a grim outlook, noting a 287-store closure in the previous year following a nearly 20% (approximately $432 million) revenue drop in the fourth quarter of 2023 compared to 2022.
Numerous rescue attempts have been made over the years. As its customer base migrated online, GameStop experimented with diversification, including expanded merchandise offerings and ventures into phone trade-ins and trading card grading. The company also received a temporary boost in 2021 from a surge in interest from amateur investors, a phenomenon documented in the Netflix documentary Eat the Rich: The GameStop Saga and the film Dumb Money.